Advantage TVS

If you are interested in saving your valuable time and productive resources, then delegating your services to TransVisionary Solutions is your wisest choice. The following are the benefits of business process delegating to TransVisionary Solutions.

Cost advantages

You will save a huge amount of operating costs with our services.

Increased revenue

Delegating call center services to TransVisionary Solutions will enable you to generate more income.  In fact, our call center services will result in an increase in all the aspects of your business, in terms of quality, performance and productivity.

Save on resources

By delegating call center services to us, you save in terms of manpower and infrastructure.  You will not have to invest in training costs or expensive software.  You can utilize your resources for your core business processes and experience increased  profits in that area.

Specialized skill

Delegating call center services will help you gain access to the specialized skills of our experienced professionals

The call center services that we offer

We provide a wide range of call center services such as the following:

Inbound call center services

• Scheduling sales demos
• Improving telesales
• Enhancing loyalty programs
• Order taking
• Phone services
• Answering services
• Handling requests
• Helpdesk services
• Event scheduling
• Online sales
• Our outbound services include the following
• Telemarketing services
• Lead generation
• Credit verifications
• Insurance verifications
• Employment verifications
• Market research
• Surveys
• Promoting brands
• Database cleaning

Apart from these services, TransVisionary Solutions’ call center service also has expertise in email support services and chat support services.

TransVisionary Solutions is a hub of talent.  It has skilled call center professionals who can provide you with efficient services at half the cost.

Our centers utilize the best of technology, software and infrastructure will give you access to quality services

You can offer your clients quality services on a 24x7 basis.

Our satellite-based telecommunication network helps in high-speed transfer of voice and data from all over the world.

and get access to the benefits of TransVisionary Solutions’ pricing structure for Call Center Services

We are able to provide you with call center services at very competitive rates. Our low price structures are customized, based on the following factors:

• Terms of contract
• Call volumes
• Type of program
• Agent skill level requirements
• Complexity of projects
• The costs of customized reports, training and set up are free of cost.

Our prices are $10 per hour per person for non-technical processes.

For technical processes, our prices range from $12 - $16 per hour per person.

Contact TransVisionary Solutions now for call center services that can drive you ahead of your competition. Our client engagement team will be able to understand your requirements and give you accurate pricing quotations.

Inbound Call Center Services include:

• Telemarketing
• Lead Generation
• Debt Collection Services
• Product Promotions and Client Satisfaction Research Surveys

And many more.

By delegating to our state-of-the-art contact center, you can drive up your marketing efforts with focused up-sell and cross-sell campaigns to your existing client base. Our outbound contact center solutions are professional, sales oriented and competitively priced! 

TransVisionary Solutions accounts for a very large percentage of the global BPO market.

Large multinational companies have demonstrated their growing confidence in TransVisionary Solutions

Outbound telemarketing is one of the key services offered by TransVisionary Solutions through its highly sophisticated call centers.  Our telemarketing services can help you in building leads, client databases and also help you in finding new customers.

You will benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills .

TransVisionary Solutions telemarketing services include:

• Telemarketing lead management
• Lead Generation and qualification of telemarketing lead lists
• Decision Maker Contacts
• Appointment Scheduling
• Debt Collection Services
• Database Selling
• Market Intelligence Services
• Product Promotion
• Research Surveys and Polling
• Client Satisfaction
• Telephone and Web Based Business Development
• Up Sell/Cross Sell Campaigns
• Direct Mail Follow-up
• Seminar Population

Apart from telemarketing products, we offer many other inter-related services such as:

• Telebanking
• Direct response television
• Client service management for international banks, software firms, telecom service providers, credit card companies, etc.
• Airline ticketing and reservations
• Database cleansing and updating
• Third party verification
• Record verification
• Fraud detection /prevention Calls
• Welcome / thank-you calls
• continuity sales calls
• Any kind of message delivery

You will be given secure view-in and listen-in options which give the added benefit of transparency and quality control. Want to expand your business and strengthen client relationships while focusing on core activities? Delegate telemarketing to

TransVisionary Solutions.

1.  Technical Helpdesk Services

Our Call Center Solutions include superior Technical Helpdesk Services.  Our Technical Helpdesk team consists of trained engineers, equally proficient in technical and client support skills.  They resolve a wide range of technical queries from both customers as well as internal users within your organization who may face problems with in-house technical systems or equipment.  As they interact extensively with end-users the TransVisionary Solutions Technical Helpdesk provides you with ongoing technical feedback about products and systems. This is a valuable input from our client support contact center and is useful in eliminating technical flaws and introducing product enhancements.

TransVisionary Solutions Technical Helpdesk call center services include pre- and post-sales Technical Support, Product Support, Technical Application Support, Network Tech Support, Onsite Tech Support, Remote Support and Remote IT Infrastructure Management Services. Read on to find how you can make your business more profitable by delegating Technical Helpdesk Services to us.

2. Computer-Assisted Telephone Interviewing (CATI) Services

We offer specialized Computer-Assisted Telephone Interviewing (CATI) as one of our call center services, to address organizational needs for Client Satisfaction Surveys, Market Research, Lead Generation etc. For our CATI services, we deploy a completely automated Predictive Dialer Technology enhanced with Rapid Dial for greater accuracy, higher call volumes and increased productivity. We have the capacity to capture 100% client experience within a totally current and compliant Call Management System.

Get a head start on finding what your market is saying about your products and in retaining your clients by delegating CATI Services to TransVisionary Solutions.

3. Disaster Recovery Services

Our Contact Center Services include Strategic Disaster Recovery Services that take organizations from prevention to preparedness and response to recovery.  Our client service contact centers are fully equipped to draw up detailed Site Level, State Level and National Level Business Continuity Plans for organizations wanting to plan for and deal with the possibility of potential disasters.  Delegate Call Center Services and Business Continuity Planning to us and stay unaffected with our 100 percent reliable Disaster Recovery Services.

4. E-mail Support Services

TransVisionary Solutions’ Client Service Contact Center Services include an efficient Email Support System that helps organizations to competently and promptly deal with client queries via the internet.  E-mail based Client Support Services are superior to conventional telephone-based methods, be-cause of its capability to offer clear, detailed and written responses to client questions.  Organizations that delegate Email Support to us enjoy lower call volumes, reduced voice support costs and enhanced client satisfaction. Transform Client Relationship Management by delegating your E-mail Support Services to TransVisionary Solutions.

5. Chat Support Services
We are constantly innovating our Call Center Solutions Suite to make them real-time and result-oriented so that they meet end-to-end client support contact center needs of organiza-tions.  Our web-based Chat Support Services help your clients to go into a greater level of detail on product and service queries and for product and service support that is thorough and accurate. Delegate Chat Support Services to us for increased client retention.

We have a proven track record in remote Call Center Services.  Our satisfied clients now choose Call Center Delegating, not for its cost cutting benefits, but for improving their performance and accessing our best-of-breed skills.

TransVisionary Solutions assures high quality and result-oriented Contact Center Solutions.

Contact us for your comprehensive Call Center Services requirements.